Are the items new or used?
The vast majority of the items like doujinshi, figurines, mangas, etc, are second hand but will be in great condition. Any issues with the items will be noted in the description.
I'm overseas, will you ship to me?
Yes, I will. However, due to ecrater's pricing, its not possible to get the correct price. If you are international, please send me a message through 'Ask seller a question'. Provide me with your location (country) and I'll give you the total. If not, I can always refund you the leftover amount once I find out the correct shipping.
You're welcome to use my contract email but please put 'Ecrater - Question about shipping' in the subject line so that I know to answer it immediately. I get a lot of emails everyday so when that's placed in the subject line, I can spot it.
How are the items packaged?
It depends on the item itself. If its a poster, then its rolled up and placed into either a tube or handmade box. Books with have a cardboard back to prevent getting bent during the transit. Some will be bubblewrapped depending on their type like toys. I will protect the items to the best of my ability, however, it sometimes really depends on how nice the post office feel that day when handling your items. Please note that once the items left my hand, I can't be responsible for what happens to them.
Do you do tracking to your packages?
Depends on the package. Those that are worth a large amount of money will most likely have tracking applied to it to keep it safe. This is more reassuring to the buyer after all. International packages have issues since tracking is generally not applied due to the post office regulations on prices. Unless you desire to have EMS, the most expensive shipping type that has tracking included. Because of that, please note I can't be responsible for what happens sadly.